Return Policy
At Palestine Athletics®, we stand behind the quality of every product we sell. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Returns:
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You can request a return within 14 days of receiving your order.
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Items must be unused, unworn, unwashed, and in their original condition with tags (if applicable).
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Customized products (with your own name/number) cannot be returned unless they arrive damaged or incorrect.
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Items purchased on sale or during promotions are non-returnable.
How to Request a Return:
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Email us at palestineathletics@gmail.com with your order number and reason for return.
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Our team will guide you through the return process.
Return Costs:
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
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Once we receive and inspect your return, your refund will be processed within 5–7 business days.
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Refunds are issued to your original payment method.
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Shipping costs are non-refundable.
Exchanges:
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If you need a different size, please place a new order after your return is approved.
Important:
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Customized items and sale items are final sale and cannot be returned or exchanged unless there is a production mistake.